i recently graduated with a degree that i obtained through distance learning. luckily, i learned about many of these communication tools through my education. we used chat, virtual classrooms, and IM for coursework.
i think that the chat room and virtual classroom offers many advantages for collaboration among coworkers. i'm happy that we can limit driving and increase productivity. transactions of meetings are already archived for those that could not attend. i wish that our library district used chat more often for meetings and collaboration among branches.
i have to admit that i find that i cannot learn as well in virtual classrooms. i am too distracted by multitasking, checking email, or surfing the web while an online seminar plays. however, in these economic times, these would be great for financial savings. our patrons might find webinars useful, but i have to doubt that attendance would be high. online storyhours or booktalks might be attractive to families who cannot make the trip to the library.
instant messaging would be a great service to our patrons. while i don't see the same use of AIM and such as i used to, i think that people are still using it. we do offer the ask a librarian service from the library website, so i do not know if adding IM to our site would disrupt this service. while i did use IM at a former job, i find this service counterproductive. i do not like being interrupted from my workflow by pings every minute or so. i will check my email when i get to it, and there's a reason i may be delayed in a response. i only see myself being distracted by IM with my coworkers, and the banter that would ensue could probably script a film. i personally stopped using IM back in undergrad. i felt that too much time was wasted when i logged on, and that email was a more direct and efficient form of communication. now that i can send and receive unlimited text messages, i no longer see the need for this dated form of communication.
i feel that adding text reference would be a great idea at our library. patrons use texting more than any of these other tools. i would be very interested in learning about how this service could be used patron to staff computer for ease of librarian use.
Thanks Cedar Rapids Public Library!
5 years ago